KIRKSVILLE, MO. -- November is officially here, and although the Heartland is enjoying some beautiful weather right now, colder temperatures will soon be on their way.
Our Fact Finder team has learned that starting Sunday, a special rule designed to help Missourians with their heating bills is in effect. The Missouri Public Service Commission's Cold Weather Rule runs from November 1, 2009, through March 31, 2010.
The Cold Weather Rule keeps utility companies from shutting off your heat when the temperature is predicted to drop below 32 degrees in the coming 24 hour period.
Fact Finder discovered that, under the rule, customers must receive 10 days notice before their electricity or gas is turned off. The utility company must also attempt to contact the customer within 96 hours of disconnecting service and immediately before it's shut off.
The Cold Weather Rule also provides a variety of ways to help Missourians who are having trouble paying their heating bills
For more information on the Cold Weather Rule and how to recieve its benefits, click here.
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