Business Type: Custom Auto Body has been serving the northeast Missouri area since 1981. We are a full service auto body repair facility repairing domestic and foreign cars. We offer competitive pricing and the highest quality repair service around. We have state-of-the-art frame equipment, shop equipment and one of the best paint booths in the northeast area. We work directly with ALL insurance companies to abtain the highest quality repair for you - our number one priority!
Bruce McCartney, President
Question What is your premier service? Answer Repairing collision damaged vehicles to pre-accident condition.
Question What is the most common question customers ask?
Answer How long will my vehicle need to be in the shop for repairs?
Question What is the one thing you would like potential customers to know about your business?
Answer We were the first shop to have ASE and I-CAR certified technicians in the Kirksville area.
Question What sets your business apart from your competition?
Answer Serving the northeast Missouri area as a single owner business longer than any other body shop in Kirksville.
Question What services do you offer that many people don't know about?
Answer We are an authorized dealer for Qwikliner Spray-On bedliners.
Question 10 Things to Know before having your vehicle repaired. Answer 1. Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally.
2. Never drive a car that could be unsafe because of damages.
3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at your collision repair shop and ask that the insurance company inspect the car there.
4. You are not required by law to obtain more than one estimate or appraisal.
5. You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
6. Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, ask the shop manager.
7. Choose a shop that has uni-body repair equipment and certified technicians (by I-CAR or ASE).
8. Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
9. Ask if the shop offers repair warranty.
10. Let the collision repair shop you choose help you negotiate your claim with the insurance company, this often leads to a better deal.
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