KTVO-TV Closed Captioning Hotline

Closed-captioning for our hearing-impaired viewers is a service KTVO-TV takes very
seriously. For many this is their primary medium for receiving
important news, weather and emergency information.

Here, now, is important information specifically for our hearing-impaired viewers in
the event they need to contact KTVO-TV regarding closed-captioning issues...

For Closed Captioning Concerns Please
Contact Our Captioning Hotline:

Written Closed Captioning Complaints
Should Be Directed to the Following:

Phone: Regular Business Hours M-F
8am-5pm
660-627-3333

After hours 660-626-5847

Fax: 660-627-1885
During Regular Business Hours

Email: captions@ktvo.com

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Carol Kellum
President/CEO/Station Manager
KTVO-TV
P.O. Box 949
Kirksville, MO 63501

ckellum@ktvo.com

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.